Research on User Participation in Digital Assisted Technology
DOI:
https://doi.org/10.53469/jrse.2024.06(11).11Keywords:
Digital assistant technologies, user engagement, user satisfaction, ease of use, accuracy, personalizationAbstract
This study investigates the variables that affect users' engagement with digital assistant technologies (DATs). The study examines the critical elements influencing engagement, such as user expectations, needs, accuracy, ease of use, and personalization. A survey with 149 respondents—mostly young adults who frequently use DATs—was used to gather data. The analysis indicates that user satisfaction is positively impacted by DAT familiarity and the factors influencing their use. The study emphasizes how crucial it is to create accurate, individualized, and user - friendly DATs to increase user satisfaction and engagement. It also urges more investigation into the intricate interactions among variables that affect how users interact with DATs.
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Copyright (c) 2024 Jothi Kumari
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
