Shinde, Sneha A, and Waman Kulkarni. “Research on Bank Customers’ Cognition of Customer Retention Strategies Based on Empirical Analysis”. Journal of Global Economy, Business and Finance 7, no. 9 (September 29, 2025): 10–14. Accessed January 14, 2026. https://bryanhousepub.com/index.php/jgebf/article/view/2535.