Qualitative Study on Influencing Factors of Online Shopping in India

Authors

  • Aradhana Kumari Professor, Department of Journalism and Mass Communication, Chaudhary Devi Lal University, Sirsa (Haryana), India
  • Sekhar Swain Research Scholar, Department of Journalism and Mass Communication, Chaudhary Devi Lal University, Sirsa (Haryana), India

DOI:

https://doi.org/10.53469/jgebf.2024.06(09).10

Keywords:

Internet, Online Media, Shopping, Products, Secure Payments

Abstract

Due to the change of times, amazing revolutionary changes have taken place in today's era. One of these is the Internet, due to which Marshall McLuhan's phrase in which he said that the world is a global village became meaningful. While defining 'World is Global Village', he had said that people will be connected with each other through some technology instead of meeting physically, which can receive and send information, like in today's time, social media. It is doing. No area of the world has remained untouched by the influence of online media. Today, daily essential items of human life are being bought and sold online. Every basic need of daily life can be demanded from anywhere and at any time while sitting at home. The traditional shopping, which has been going on since ancient times, where the buyer used to inspect and buy the goods himself or with the help of an associate, is changing at a rapid pace in the changing era. All the products available from shops to big malls are being purchased through web sites or apps. No one would have ever dreamed that a customer would be able to buy goods manufactured abroad directly after viewing them online, but all this became possible due to the technological revolution.

References

Afrin, S., Mohan, T. and Goh, Y. (2018), "The influence of consumers' perceived risk on consumers' online purchasing intention", Journal of Research in Interactive Marketing.

Al-Debei, M., Akroush, M. and Ashouri, M. (2015), “Consumer attitudes toward online shopping”, Internet Research, 25(5), pp.707-733.

Anandya S.T., D., & Citra, G. M. (2017). The impact of motivation in using online shopping cart on the frequency of using online shopping cart with the online shopping frequenct. Journal of Management and Business, 16(1).

Arora, N. And Aggarwal, A. (2018), “The role of perceived benefits in shaping online purchasing attitudes among female shoppers in India”, South Asian Journal of Business Studies, 7(1), pp. 91-110.

Banerjee, N., Dutta, A &Dasgupta, T. (2010). A study on Custormers Attitude Towards Online Shopping- an indian Perspective, Indian Journal of marketing 40(11), 43-52

Close, A.G., and Cooker-Kinney, M. (2010), “Beyond Shopping: Consumers' Motivations Behind Online Shopping Cart Use”. Journal of Business Research, 63(9), 986-992.

Dayal, M. (2017). Media metrics: An introduction to quantitative research in mass communication. Sage Publications Pvt.

Dayal, Manoj. (2010), Media Research, Haryana Sahitya Academy, Panchkula. Gopal, R. &Deepika, J. (2016). Consumer buying behavior towards online shopping. Internaltional Journal of information research and review.

Gupta, A., Bansal, R., Bansal, A. (2013). Online Shopping: A Shining Future, International Joural of Techno-Management Research, 1-10

Gupta, Vineeta, (2015). Communication and Media Research, Vani Prakashan, Daryaganj, New Delhi

Jankowski, N. W., & Jensen, K. B. (2002). A handbook of qualitative methodologies for mass communication research. Routledge.

Kaushik, Neeraj., Gupta, Deepak, (2019). A Studty of online Consumer’s Buying Pattern of Cosmetic Products in South Haryana, Indian Journal of Marketing, New Delhi.

Kenneth and Coral. (2002). E-commerce: Business,

Technology & Society, India

Kothari, C.R. (2009.). Research Methodology,

Vishwas Prakashan, New Delhi

Kotler, P. & Keller, K. L. (2012). Marketing Management. New Jersey, Pearson Education.

Malhotra, Naresh K. (2005). Marketing research,

New Delhi, India

Maliakal, G. (2019). Online shopping - Everything you need to know. Blurb.

Nazir, S., Tayyab, A., Sajid, A., and Javed, I. (2012), “How is online shopping influencing the purchasing behavior of consumers in Pakistan? International Journal of Computer Science Issues (IJCSI), 9(3), 486-495.

Ojiaku, O. C., Ebizie, P. I., &Nwankwo, P. A. (2021). Online advertising and online shopping behaviour: Perspectives of uses and gratification theory. The International Journal of Business & Management, 9(7).

Prussakov, E. (2008). Online shopping through consumers eyes: A study of online users' responses to 107 questions. Am Navigator Llc.

Rehman, K.U., Rehman, I.U., Ashfaq, M. and Ansari,

S. (2011), “Examining Online Shopping Behaviour: A Case of Pakistan, International Proceedings of Economics Development and Research”, 5(2), 262- 265.

Shoppers, M. (2014), E-commerce, ‘Online’, Nielsen- com.

Singh, V., Chaudhary, R. And Verma, S. (2019), “Psychological antecedents of apparel-purchase intention among young Indian online shoppers”, Journal of Modeling in Management, 14(2), pp. 286- 311.

Sopramanian, D.G.R., and Robertson, A. (2007), “Online shopping adoption and use: an empirical analysis of the characteristics of ‘shoppers’ ‘browsers’ and ‘non-Internet shoppers’”, Journal of Retailing and Consumer Services, 14(1), 73-82.

Underhill, P. (2008). Why we buy: The science of shopping.

Verma et al (2018). Consumers Online Purchaising Pattern on the household Durable Products. Journal of Consumer Marketing. Vol. 1

Wimmer, R. D., & Dominick, J. R. (2013). Mass media research. Cengage Learning.

Zamzuri, N. H., Kassim, E. S., Shahrom, M., &Humaidi, N. (2018). Entertainment gratification, informative gratification, web irritation and self- efficacy as motivational factors to online shopping intention. Management and Accounting Review (MAR), 17(3), 95.

Web Sites:

https://www.amazon.in/

https://www.diva- portal.org/smash/get/diva2:1309560/FULLTEXT01.p df

https://www.emerald.com/insight/content/doi/10.1108

/RAMJ-07-2020-0038/full/html

https://www.flipkart.com/

https://www.ijariit.com/manuscripts/v2i6/V2I6- 1180.pdf

https://www.meesho.com/

https://www.myntra.com/

https://www.researchgate.net/publication/293517608_ Consumer_Behavior_in_Online_Shopping_A_Study_ of_Aizawl

https://www.sciencedirect.com/science/article/pii/S22 12567116000502

https://www.snapdeal.com/

https://www.statista.com/statistics/259379/social- media-platforms-used-by-marketers-worldwide/

https://www.tatacliq.com/

https://www.researchgate.net/publication/296846134_ Online_Shopping_In_India_An_Enquiry_of_Consum ers_World

https://timesofindia.indiatimes.com/business/india- business/35-emerge-as-new-online-shoppers- study/articleshow/99281595.cms?from=mdr

https://www.thehindubusinessline.com/catalyst/how- online-shopping-is-changing-indias-retail- fabric/article66737039.ece

https://www.academia.edu/8468641/The_Study_of_O nline_Shopping_habits_of_consumers_in_India

https://www.ijariit.com/manuscripts/v2i6/V2I6- 1180.pdf

https://www.raijmr.com/ijrmp/wp- content/uploads/2017/11/IJRMP_2015_vol04_issue_ 03_05.pdf

https://www.journalcra.com/sites/default/files/issue- pdf/17883.pdf

https://www.google.co.in/books/edition/A_Study_On

_Consumers_Perception_About_On/vz5vEAAAQBA J?hl=hi&gbpv=1&dq=online+shopping+study+in+in dia&printsec=frontcover

50.https://www.google.co.in/books/edition/Drivers_a nd_Barriers_for_Online_Consumer/fKCtEAAAQBA J?hl=hi&gbpv=1&dq=online+shopping+study+in+in dia&printsec=frontcover

http://www.ijmbs.com/Vol4.3/spl1/renuka- sharma.pdf

https://www.gapgyan.org/res/articles/(35- 54)%20A%20Study%20of%20Consumer%20Attitud e%20Towards%20Online%20Shopping%20in%20In dia%20and%20Its%20Impact.pdf

https://www.google.co.in/books/edition/CLICK/rCB4 DgAAQBAJ?hl=hi&gbpv=1&dq=online+shopping+s tudy+in+india&printsec=frontcover

Downloads

Published

2024-09-26

How to Cite

Kumari, A., & Swain, S. (2024). Qualitative Study on Influencing Factors of Online Shopping in India. Journal of Global Economy, Business and Finance, 6(9), 56–63. https://doi.org/10.53469/jgebf.2024.06(09).10